Frequently Asked Questions
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Common Questions
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Product Questions
What types of sunrooms do you offer?
We offer a wide range of sunrooms including mobile sunrooms, fixed sunrooms, conservatories, and glass extensions. Each type is designed for different needs and applications. Mobile sunrooms are portable and can be relocated, while fixed sunrooms are permanent structures integrated into your home.
What is the difference between electric and fixed skylights?
Electric skylights can be opened and closed remotely, often with rain sensors and smart controls. Fixed skylights are permanently sealed and provide natural light without ventilation. Electric skylights offer better ventilation and convenience but require electrical connection.
Are your products energy efficient?
Yes, all our products feature energy-efficient glazing with thermal breaks and high-performance glass. Our triple-glazed options provide excellent insulation, helping reduce heating and cooling costs while maintaining comfortable indoor temperatures year-round.
Can sunrooms be customized to fit my space?
Absolutely! We offer full customization services. Our design team works with you to create sunrooms and skylights that perfectly fit your space, style preferences, and functional requirements. We can accommodate various sizes, shapes, and configurations.
What materials are used in your products?
We use premium materials including high-grade aluminum frames, tempered safety glass, and weather-resistant seals. All materials are selected for durability, performance, and aesthetic appeal. We can provide detailed specifications for any product upon request.
Installation Questions
How long does installation take?
Installation time varies depending on the project size and complexity. A standard sunroom typically takes 2-5 days, while skylights can often be installed in 1-2 days. Complex custom projects may take longer. We'll provide a detailed timeline during your consultation.
Do I need a building permit?
Permit requirements vary by location and project type. We handle all permit applications and ensure compliance with local building codes. Our team will inform you of any required permits during the initial consultation and take care of the paperwork.
Can I install the product myself?
While some products are designed for DIY installation, we strongly recommend professional installation for optimal results, warranty coverage, and safety. Our certified installers have the expertise and tools needed for proper installation.
Will installation disrupt my daily routine?
We minimize disruption as much as possible. Most installations are completed quickly, and we work efficiently to finish on schedule. We'll discuss the installation process with you beforehand and keep you informed throughout the project.
Warranty & Maintenance
What warranty do you offer?
We offer a comprehensive 10-year structural warranty, 5-year glass warranty, and 2-year installation warranty. All warranties cover defects in materials and workmanship. Please see our warranty page for complete details and terms.
How do I maintain my sunroom or skylight?
Regular maintenance includes monthly glass cleaning with mild soap and water, quarterly inspection of seals and hardware, and annual professional service. We provide detailed care instructions with every installation. See our care instructions page for complete guidelines.
What if I notice a problem after installation?
Contact our support team immediately. We'll assess the issue and schedule service if needed. Most issues are covered under warranty and will be repaired at no cost. We respond to warranty claims within 48 hours.
Is the warranty transferable?
Yes, our warranty is transferable to new homeowners. This adds value to your property. Simply contact us with the new owner's information and we'll transfer the warranty registration.
Pricing & Payment
How much does a sunroom cost?
Pricing varies based on size, materials, customization, and installation complexity. We provide free, no-obligation quotes for all projects. Contact us for a personalized estimate based on your specific requirements and preferences.
Do you offer financing options?
Yes, we offer flexible financing options to make your project affordable. We work with several financing partners to provide competitive rates and payment plans. Discuss financing options during your consultation.
What payment methods do you accept?
We accept various payment methods including cash, check, credit cards, and bank transfers. Payment terms are typically structured with a deposit upon contract signing and final payment upon completion.
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