Warranty Information
Comprehensive warranty coverage for your peace of mind
Our Warranty Promise
We stand behind the quality of our products with comprehensive warranty coverage
10-Year Structural Warranty
All our sunrooms and skylights come with a comprehensive 10-year structural warranty covering:
- Frame integrity and structural components
- Glass panels and glazing systems
- Sealing and weatherproofing
- Manufacturing defects
- Material quality issues
This warranty ensures that your investment is protected against defects in materials and workmanship for a full decade.
5-Year Glass Warranty
Our premium glass components are covered by a 5-year warranty that includes:
- Thermal breakage protection
- Seal failure prevention
- Fogging and condensation issues
- Energy efficiency maintenance
We guarantee that your glass will maintain its clarity, efficiency, and performance for years to come.
2-Year Installation Warranty
Our professional installation is backed by a 2-year warranty covering:
- Installation workmanship
- Proper fitting and alignment
- Weather sealing integrity
- Initial adjustment and calibration
If any issues arise from our installation process, we'll fix them at no additional cost.
Full Coverage
Comprehensive protection for all components
Free Repairs
No cost for warranty-covered repairs
Quick Response
Fast service when you need it most
Transferable
Warranty transfers to new homeowners
What's Covered
Our warranty covers defects in materials and workmanship under normal use and proper maintenance. This includes:
- Structural frame components and connections
- Glass panels and glazing systems
- Sealing systems and weatherproofing
- Hardware and mechanical components
- Installation-related issues
What's Not Covered
The warranty does not cover damage resulting from:
- Improper maintenance or neglect
- Accidental damage or abuse
- Natural disasters or extreme weather events
- Unauthorized modifications or repairs
- Normal wear and tear
- Damage from external factors beyond our control
Important Information
Warranty Registration: To activate your warranty, please register your product within 30 days of installation. You'll receive a warranty certificate via email.
Maintenance Requirements: Regular maintenance is essential to keep your warranty valid. Please follow our care instructions and schedule annual inspections.
Claim Process: If you need to file a warranty claim, contact our support team with your warranty certificate number and a description of the issue. We'll respond within 48 hours.
Have Warranty Questions?
Our support team is here to help with any warranty-related inquiries