You can register your warranty online by visiting our warranty registration page or by calling our support team. You'll need your purchase receipt and installation date. Registration must be completed within 30 days of installation.

Condensation between glass panes typically indicates seal failure. Contact our support team immediately with photos and your warranty information. This is covered under our warranty and we'll arrange for repair or replacement.

We recommend professional maintenance annually, with basic cleaning performed monthly. Regular maintenance helps maintain warranty coverage and ensures optimal performance of your sunroom or skylight.

While some products are designed for DIY installation, we strongly recommend professional installation to ensure proper fitting, weatherproofing, and warranty coverage. Our certified installers have the expertise and tools needed for optimal results.

Use mild dish soap and warm water for glass surfaces. Avoid abrasive cleaners, ammonia-based products, or harsh chemicals. For frames, use a damp cloth with mild soap. Never use pressure washers as they can damage seals.

Contact our support team via phone, email, or the form below. Provide your warranty certificate number, photos of the issue, and a description. We'll review your claim and respond within 48 hours to schedule service.